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Conversas

O recurso conversations permite consultar e gerenciar as conversas de atendimento.

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Listar conversas

curl "https://api.synax.app.br/functions/v1/api-proxy/conversations?limit=20&order=last_message_at.desc" \
  -H "Authorization: Bearer sk_live_SuaChaveAqui"

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Filtros

ParâmetroExemploDescrição
status=openPor statusopen, pending, resolved, closed

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Buscar uma conversa

curl "https://api.synax.app.br/functions/v1/api-proxy/conversations/{id}" \
  -H "Authorization: Bearer sk_live_SuaChaveAqui"

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Atualizar status

Requer chave com permissão de escrita.
curl -X PATCH "https://api.synax.app.br/functions/v1/api-proxy/conversations/{id}" \
  -H "Authorization: Bearer sk_live_SuaChaveAqui" \
  -H "Content-Type: application/json" \
  -d '{
    "status": "resolved"
  }'